Majorel San Stefano Fit-out

Majorel, a global powerhouse in Customer Experience Management (CXM) now part of Teleperformance—is renowned for its excellence in digital and tech-led consulting. As part of its strategic expansion, Majorel chose San Stefano as the site for its newest branch. EliteTFM was selected as the trusted partner to finalize the construction and fit-out, ensuring the facility meets the rigorous global standards of a leader in CXM.

The Challenge

The project demanded a sophisticated finishing strategy to transform a large-scale area into a high-performance workspace. The challenge lay in integrating diverse technical and architectural elements within a cohesive design, including:

• Interior Architecture: High-end flooring, precision painting, and versatile gypsum board partitioning.

• Complex Infrastructure: Full MEP (Mechanical, Electrical, and Plumbing) systems to support 24/7 operations.

• Specialized Fit-outs: Advanced glass installations and the refurbishment of ergonomic workstations and doors.

The Solution

EliteTFM delivered a comprehensive finishing and integration plan designed for durability and aesthetic appeal. Our execution focused on:

• Seamless MEP Integration: Ensuring that all power, data, and mechanical systems were flawlessly embedded to support Majorel’s tech-heavy environment.

• Spatial Optimization: Utilizing gypsum and glass partitions to create a balance between collaborative open spaces and private zones.

• Attention to Detail: From the durability of the flooring to the functionality of each workstation, our team ensured that every element was “operation-ready.”

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The Result

The partnership resulted in a state-of-the-art workspace that serves as a benchmark for excellence in the CXM industry.

• Global Standard Alignment: A branch that reflects the premium identity of both Majorel and Teleperformance.

• Operational Readiness: A fully optimized environment designed to enhance employee productivity and technical performance.

• Turnkey Excellence: EliteTFM’s commitment to comprehensive solutions provided Majorel with a visually stunning and functionally superior hub in San Stefano.

By combining technical mastery with architectural finesse, EliteTFM has created a workspace where global customer experience is delivered at its finest.